We are aware of this and we are working with the postal service to locate those shipments. They informed us at first that there is a significant delay in processing due to the overwhelming number of shipments and lack of staff. But some packages have been sitting for over two weeks. So we think they have been misplaced or lost. Once we find out where or what is going on we will take appropriate measures in ensuring you receive them or issuing a refund. Please understand that this is completely out of our control and once we drop off the packages there is nothing we can do. This is not on our end. And I am very sorry about this.

I sold almost 2000 masks in the first week that they were listed. I have been sewing day and night from approximately 7-8 am until 2-3 am every single day trying to get them made and shipped to you and to make sure they are still the highest quality possible. I was disgusted with how much people were charging and I wanted to help. I was not prepared to sell that many at one time. I think because of my quality and the very low cost people saw that and purchased I make no money on these so all of my time is volunteering and I am making them by myself. If you would like a refund please message me an I will issue a refund immediately. I am almost done with the first week of sales and masks will ship a lot more smoothly.

I am reviving an overwhelming number of messages a day. I am the only one sewing the masks and I am sewing all day and night. I try to respond to a couple messages a night before I crawl into bed and pass out for a couple hours. But my main priority is getting your masks to you so you are protected. I am not ignoring your messages I just am prioritizing what needs to be done. Please understand I am one person and I am working as fast as humanly possible.